Job Description

Role: Waitress
Employment Type: Permanent
Work Shifts: Day Shift

Heartwood Collection Limited is an award-winning ensemble of cosy pubs and atmospheric brasseries, dedicated to serving as the heart of local communities. Our brands, including Brasserie Blanc and Heartwood Inns, are renowned for providing a home-from-home experience, where guests can enjoy fresh, seasonal food in a warm and welcoming environment. Since our establishment in 1996 by Raymond Blanc, we have evolved significantly, expanding our reach across the UK and recently rebranding as Heartwood Collection in 2023. Our commitment to sustainability and ethical practices is reflected in our three-star Food Made Good rating from The Sustainable Restaurant Association, demonstrating our dedication to responsible sourcing and environmental stewardship.

As a Waitress at Heartwood Collection, you will play a vital role in ensuring that our guests enjoy memorable dining experiences. Your daily responsibilities will include taking orders, serving food and beverages, and maintaining a clean and organised dining area. You will work closely with our kitchen and bar teams to ensure timely service and customer satisfaction. This role requires a keen attention to detail and a passion for providing exceptional customer service, as you will be the face of our brand, interacting directly with our valued guests.

This role is On-site, requiring regular presence at the company’s listed location. The standard working hours for this role are 09:00 AM – 05:30 PM (approx. 8.5 hours per day). Our dynamic and supportive work environment encourages you to thrive while contributing to the success of our team and the satisfaction of our guests.