From Hiring to growth

Built by people who’ve lived it

About Us

Surch 360 is a recruitment and workforce management platform designed to support how organisations hire, manage and develop their people. The platform brings together recruitment, onboarding, workforce management and people development into a single, connected system.

We work with employers, recruiters and multi-site organisations to reduce complexity, improve visibility and create more effective workforce processes. Our focus is on practical technology that reflects how recruitment and workforce management operate in the real world.

Surch 360 was founded by Craig Lilly and Jamie Walsh, who together bring extensive experience across recruitment operations and workforce delivery, alongside Richard Ng-Zeederberg, who brings deep expertise in business growth, sales and client relationships. The platform was created in response to first-hand experience of fragmented and inefficient systems that failed to support organisations or individuals effectively.

Rather than adding another disconnected tool to the market, Surch 360 was built to provide an end-to-end platform that supports the full employment lifecycle. From attraction and hiring through to workforce management and development, our aim is to help organisations operate with greater clarity, efficiency and control.

While Surch 360 is designed for businesses, we remain mindful that recruitment and workforce management ultimately impact people. Our platform is built with a people-centred mindset, ensuring technology supports better decision-making, fairer processes and improved outcomes for everyone involved.

Our vision is to build technology that addresses real-world workforce challenges while remaining adaptable to the changing needs of modern organisations. We believe that intelligent automation, when used responsibly, can make recruitment and workforce management more effective, more transparent and more human.

Who We Work With

  • Surch 360 is designed to support a broad range of organisations, including growing businesses, recruitment agencies and more complex, multi-site environments.
  • The platform is built to scale alongside organisations as their workforce needs evolve, providing flexibility without unnecessary complexity.

How We Build

  • We take a considered, long-term approach to building the Surch 360 platform. Product decisions are guided by real-world use, customer feedback and a strong focus on reliability, security and usability.
  • We prioritise sustainable development over rapid but fragile growth, ensuring the platform remains dependable as it scales and continues to meet regulatory, operational and organisational requirements.

Our Values

  • People First: We recognise that behind every role, record and decision are real people. Our platform is designed to support organisations while remaining respectful of the individuals affected by workforce decisions.
  • Practical Innovation: We use technology, automation and AI with purpose. Innovation matters only when it solves real problems and delivers meaningful improvements.
  • Transparency and Trust: We believe platforms should be clear, fair and predictable. Trust is built through consistency, honesty and responsible use of data and technology.
  • Simplicity by Design: Workforce challenges are complex, but the tools used to manage them should not be. We focus on clarity, usability and thoughtful design.
  • Continuous Improvement: We are committed to ongoing development of our platform, our services and the way we work, ensuring Surch 360 continues to meet the needs of modern organisations.