Job Description

AMP OF GREAT BRITAIN LIMITED is a prominent organisation dedicated to operational excellence within the energy sector. With a commitment to innovation and sustainability, our company strives to deliver high-quality management and operational support services, ensuring a safe and efficient environment for all stakeholders. Our culture promotes collaboration, integrity, and continuous improvement, making us a leader in the industry.

As an O&M Officer, you will play a pivotal role in overseeing operational activities, ensuring compliance with health and safety regulations, and providing exceptional customer service. Your daily responsibilities will include conducting data analysis to identify areas for improvement, managing customer service ticketing processes, and maintaining meticulous attention to detail in all compliance matters. You will work closely with cross-functional teams to enhance operational efficiency and ensure that all activities align with the company’s strategic objectives.

This role is On-site, requiring regular presence at the company’s location in Swindon. The standard working hours for this role are 09:30 AM – 07:00 PM (approx. 9.5 hours per day) for Shift 1 and 09:30 AM – 07:00 PM (approx. 9.5 hours per day) for Shift 2 as part of a rotational shift system. This arrangement supports a dynamic work environment that fosters team collaboration and allows for personal development.

Requirements

Demonstrate strong health and safety awareness to ensure a secure workplace.
Exhibit proficiency in data analysis to drive operational improvements.
Manage customer service ticketing efficiently, providing timely responses.
Ensure compliance with all relevant regulations and company policies.
Maintain exceptional attention to detail in all tasks and documentation.

Desirable Skills

Possess a patient and empathetic approach to customer interactions.
Demonstrate kindness and professionalism in all communications.

Pay Preference

£203,548.0 - £250,000.0 / Year

Yearly salary

Job Location

Faraday Rd, Swindon SN3 5HQ, UK

Job Overview

Job Posted:
05 Feb, 2026
Closing Date:
31 Mar, 2026
Shift
Morning Shift,

Evening Shift,

Rotational Shift
Education
A-Levels (or equivalent), Degree (or equivalent), GSCEs (or equivalent)
Working Hours
76 Hours
Employment Type
Permanent

Apprenticeship

Voluntary
Working Days
Shift 1

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Shift 2

Mon